Post-Ignite2017: More news about Intelligent Communications

Nobody has missed that Microsoft is putting a lot of effort into Microsoft Teams. During Ignite 2017 one of the main-subjects was "Intelligent Communications" and Teams was the engine for this and will in a near future replace Skype for Business.

Some of the main takeaways:


  • Contact Groups
  • Unified Presence
  • Federated Chat between Teams and Skype for Business
  • Import Contacts from Skype for Business
  • Skype for Business Interop with Persistent Chat


  • Audio Conferencing in over 90 countries
  • Anonymous Join
  • Interactive Troubleshooting
  • Lobby Support
  • Mute Other Participants


  • Boss and Delegate Support
  • Call Queues
  • Consultative & Safe Transfer
  • Do not Disturb breakthrough
  • Distinctive Ring
  • 1:1 to Group Call Escalation with Teams, Skype for Business, and PSTN participants
  • Forward to Group
  • Organizational Auto-Attendant
  • Transfer to PSTN Call
  • Hybrid connection to Teams
  • Out of Office Support

The official roadmap for Microsoft Teams has been updated to reflect all these changes ->